We are committed to handling your information transparently and in accordance with South African privacy law.

Information We Collect

We may collect data you choose to give, as well as technical data about your site use.

• Contact and identifying information supplied through forms or other direct communication channels.
• Analytics data such as browser type, device, and usage patterns for site improvement.
• Technical information collected via cookies for security, functionality, and measurement purposes.
• Any correspondence or inquiries you send us, including email and feedback messages.

How Your Data Is Used

Personal data is only used to respond, provide services, ensure security, and comply with legal obligations.

• Respond to your queries and process your requests efficiently.
• Improve our website functionality and client experience with anonymous usage analysis.
• Meet regulatory and statutory requirements under South African law.
• Maintain internal records of communication and history for support purposes.

Legal Basis for Use

We process your data only on a lawful basis and with appropriate safeguards.

Processing is covered by consent you provide, contractual needs, legal requirements, or legitimate business interests aligned with privacy safeguards.

Sharing Your Information

We do not share your data except as required by law or for service delivery.

• Service providers may access data only when necessary and are required to follow strict confidentiality requirements.
• Legal or regulatory authorities may access data as required under South African law.
• No data sold or shared with third parties for advertising or unrelated purposes.

Data Security

We use secure systems to safeguard your personal data and limit access to authorised staff only. Our procedures are regularly updated in line with best practice. However, no internet transmission can be completely secure, so we encourage you to exercise caution when submitting information.

Your Rights

You have the right to inquire, access, or request correction of your personal data held by us.

• Request details on how your data is used, stored, and processed.
• Ask for corrections to any inaccurate or outdated information.
• Object to or restrict processing in certain situations, subject to legal obligations.
• Request deletion, subject to document retention and contract requirements.

Cookies & Tracking

Our site uses essential and analytics cookies for security and site measurement. See our cookie policy for details.

Cookie Policy Cookie Policy

Contact Us

If you have questions on privacy or want to exercise your rights, use the options below.

Policy Updates

We may update this notice as legislation or business needs change. Please check back for the latest version.